Great app gone Bad

I have been using Cobook for over two years. When this app was in it’s early stages it worked well and synced accross all devices and social platforms seamlessly. It was the holy grail of contact managment for mac. Since they were purchased by Full Contact and subsequently released recent updates I am finding the app to be almost unuseable on both Macbook and iOS devices. The app freezes, does not sync all contacts from social networks, often does not sync uodated icloud contacts for several hours, and today I searched for a contact on cobook iPhone for a contact I had added weeks ago from Cobook on my Macbook and it was not on the IPhone, but is on my Macbook.

I had to purchase In-App add ons to get LinkedIn and other social networks to sync and since upgrading to the latest versions have lost those add-ons. Each time I attempt to restore purchases the app freezes for several hours during which I am unable to access my contacts. Each time I must force quit and restart the app to regain access to contacts.

I’ve been corresponding with their support team (only reachable by email) for several weeks tryng to resolve and have just about lost faith in this application and company’s reliability.

Contact management is serious and I have personally had enough negative experiences with Cobook over the past two months to start seeking a more reliable solution. This really is sad, because this used to be a great application.

Jdubwatson about Cobook